Netaji Subhas Open University

Rectification of enrollment certificate for UG Learners.
Change of Learner Support Centre for UG Learners.
Change of Photo / Signature for UG Learners.
Issuance of duplicate enrollment certificate for UG Learners.

• UG Learners onwards Academic Year 2009 - 2010 will come under the ambit of this online support service.
• Incomplete application or uploading of illegible photo / signature will be rejected by the University.
• University accept fees only through online payment gateway service as available in this portal.
• In the event of any information being found incorrect / false / misleading / forged contrary to his / her application at any stage, application will be cancelled by the University and learners shall not be entitled to get refund of any fee paid to the University.
• Learners who wish to pay the fee through debit card / credit card / net banking are hereby directed to use their own bank accounts only. In case of failure of fee payment transaction, the amount so paid will get transferred to that account.
• Refund of fees will be done as per University rules and regulation in accordance with UGC refund policy.

• The Privacy Policy governs the use of this website.
• University is committed to protect your privacy and works towards offering you a useful, safe online experience.
• University reserves the right, in its discretion, to change or modify all or any part of this Agreement at any time, effective immediately upon notice published on the site. Your continued use of the website constitutes your binding acceptance of these terms and conditions, including any changes or modifications made by University as permitted above.
• University treats your personal information or your use of the service as private and confidential and does not check, edit or reveal it to any third parties except where University feels necessary.
• Except where specifically agreed upon or necessary for operational or regulatory reasons University will not send you any unsolicited information via e-mail. The user can nevertheless unsubscribe from receipt of such e-mails by following instructions therein.
• University may collect unnamed statistics, which do not personally identify you and reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site.
• The information contents provided on this site cannot be copied, modified, uploaded, downloaded, published or republished, transmitted or otherwise distributed for commercial purposes without prior and explicit permission from the University.
• Reproduction of any information or material provided on this website, with or without any modification, is prohibited unless, with prior permission of University and shall amount to violation of copyright and would be deemed an illegal act.
• All legal matters of dispute shall be dealt under the jurisdiction of Calcutta High Court.

University will refund fees to the learners only if requisite fees paid twice (through Payment Gateway) against same Reference ID.

In that case learners are advised to visit University HQ (DD-26, Sector-I, Salt Lake City, Kolkata - 700 064) with a written application along with supporting documents within one month from the date of payment.

Rectification of enrollment certificate for UG Learners : 200/-
Change of Learner Support Centre for UG Learners : 500/-
Change of Photo / Signature for UG Learners : 200/-
Issuance of duplicate enrollment certificate for UG Learners : 500/-